Four Ways to Support Franchisees During COVID-19

Employees wearing surgical face masks

Steps our brand has taken during Coronavirus (COVID-19).

By Nick Titus, Minuteman Press International

Minuteman Press International continues to be supportive of all of our franchisees throughout the ongoing Coronavirus (COVID-19) pandemic. We have acted quickly and have worked hard to develop many different resources that our franchise owners can use to reach out to their communities. We have outlined plans of action and instructed our centers to follow local, state, and national guidelines, and we will continue to support our owners as we are all in this together.

Minuteman Press International has taken specific steps to help franchisees in order to adhere to the current situation and shift in operations. 

Our steps are currently:

  1. Having built-in video conferencing available in our proprietary FLEX software so owners and their staff can safely communicate with one another, as well as with their customers.
  2. Having prepared owners by educating them on setting up remotely in the event they cannot be in one of their locations.
  3. Created marketing and informational pieces such as social media posts, posters, banners, videos and postcards.
  4. Taken precautions for our corporate staff, setting up team members with remote desktops and call forwarding so we can continue supporting and assisting our owners from home if need be.

The biggest thing we can all do at this time is show our human side, to empathize with our neighbors, clients, and colleagues, and to simply reach out and let people know we are here for them. And of course, if they need us for any printing and marketing needs that helps them keep their customers aware of rapidly changing developments, our centers are able to help with delivery and safe and sanitary pickup options. By preparing franchise owners with updated operations that allow them to work from home effectively, we are not only helping our franchisees, but also our customers. 

Nick Titus is the President of Minuteman Press International. Find out more about Minuteman Press International here