Paychex: Coronavirus (COVID-19) Help Center

Paychex Logo

What you need to know:

Government relief for your business

  • Helping you navigate your business through COVID-19
    • Use our online tool to better understand government funding programs that could help your business
    • Find funding options
  • CARES Act
    • Several relief efforts are available to businesses, families, and individuals affected by COVID-19, including employee retention credits, delayed employer payroll taxes, and more.
    • Complete guide to the CARES Act
  • Paychex Protection Program
    • You can access immediate funding for your small business through the CARES Act Paycheck Protection Program forgivable loans. 
    • Learn more about the Paycheck Protection Program
  • Families First Coronavirus Response Act (FFCRA)
    • The federal government has dedicated tens of billions of dollars for paid sick and family leave, unemployment insurance, free COVID-19 testing, and other measures to help Americans impacted by the crisis.
    • Complete guide to FFCRA
  • SBA Economic Injury Disaster Loan Program (EIDL)
    • The SBA is offering low-interest loans of up to $2 million to help businesses overcome the temporary loss of revenue they are experiencing.
    • Complete guide to EIDL

Taking care of your business

  • Documenting your policies
  • Business continuity planning
    • You can’t control unexpected situations that disrupt your business. But having a continuity plan in place may help you recover.
    • Learn more about Business Continuity Planning

Taking care of your people

  • Paying employees
  • Managing remote workers
    • Work-from-home setups can be a challenge for everyone. Consider some ways you can navigate remote working arrangements.
    • How to handle an offsite team

How Paychex is supporting customers

  • Applying for the Paycheck Protection Program (PPP) loan
    • PPP provides significant financial incentives for small businesses to hold on to current employees and to bring back employees who have been laid off or furloughed. Paychex has created a specialized report that has payroll costs calculations you’ll need to complete a PPP loan application.
    • How to apply
  • General operations
  • Processing payroll with Paychex
    • Questions and answers about running payroll, online options, and switching employee pay methods.
    • View payroll FAQs
  • Paychex HR Services
    • Find answers to common benefits questions and how to find HR support to help your business through COVID-19.
    • View HR services FAQs
  • Retirement plans
    • Includes information about 401(k) relief under the CARES Act, retirement plan loans options, and more.
    • View retirement plan FAQs
  • Health Insurance and workers’ compensation
    • You may have questions about what’s covered as part of your Paychex benefits plan or insurance coverage during COVID-19. Review answers to some common questions.
    • View insurance FAQs