IFA Webinars

The Latest on “Junk Fees” for Restaurants: CA’s SB 478 & 1524/FTC’s Staff Guidance on “Undisclosed Fees Imposed on Franchisees”

Image

Rapidly evolving regulation around the use of “junk fees” by restaurant operators and franchisors requires businesses to change many current practices. The June passing of SB 1524 altered the “junk fee” landscape for California foodservice operators. Nationally, on July 12, the FTC issued Staff Guidance pertaining the “unlawfulness of undisclosed fees imposed on franchisees.”

The session will cover:

• The latest in developments around SB 1524 and what it means for restaurant/food service operators

Unlocking the Power of Food for Work: Scaling a Catering Offering

Description

Join the ezCater team as we provide industry and customer insights drawn from millions of B2B catering transactions as well as external research. We’ll dig into the details of industry growth, customer ordering behaviors, and more, learning how high-value corporate customers choose catering partners. You’ll also get a firsthand look into ezCater and how it can help you drive incremental revenue through catering. You’ll walk away with a firsthand perspective on how restaurants can deliver exceptional customer experiences.

In this webinar, you will:

Helping Your Franchisees Reduce Turnover and Hire Smarter from the Start

Image

Have you noticed your franchisees struggling to retain their workforce? Have you noticed an increase in costs due to high turnover? Well, you're not alone. Believe it or not, the best way to lower your turnover rate is to rethink how you hire in the first place. Join us for a webinar exclusively for members of the IFA as we discuss six strategies for helping your franchisees attract a more loyal hourly workforce. We’ll also go over how to streamline hiring processes to keep good applicants engaged from application to offer letter and beyond.

Learn how to overcome: