IFA Webinars

Franchise Customer Experience Conference (FCXC)


Join us for this first-of-its-kind event focused on improving the experience and outcomes for customers that are unique within franchising: consumers, businesses, franchisees, and employees. Built for franchise CEOs, presidents and leaders of marketing, operations and technology, this conference features interactive workshops, expert speakers, and networking with franchising’s leaders responsible for customer success.

New Member Onboarding – May Meeting


New to the IFA and overwhelmed with all the benefits we offer? This is the webinar for you. Even if you have been with us for a while, this is a great meeting to refresh yourself on the benefits IFA has added during the pandemic like our IFA Community, networking workshops, and 150+ webinars. We will be taking the hour to discuss how we promote, protect, and enhance our members. And don’t forget to come with any burning questions you have been wanting to ask!