Member News

5 Best Practices of Franchise Brands for Communicating with Customers During Reopening

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Regulating the reopening process across your franchise.

During the lockdown, businesses were forced to focus on switching to online and providing contactless service options. Now the situation has become even more complicated: businesses have to provide both pickup and delivery, as well as prepare locations for reopening. And the main focus here is to make each customer feel valuable and safe.

How COVID-19 Changed Our Business Model for the Better

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When COVID-19 started to infiltrate the U.S, we were faced with the same questions so many businesses were forced to address: How do we keep our team and our customers safe? And how do we continue operating to meet demand? The answer that was never in our playbook was to change our whole business model. And we had to do it quickly.

5 Tips to Help Your Franchisees Grow Your Essential Business In Crisis Times

A strong franchise model is built to last. As is the case with all businesses, storms will come along, but they can be weathered when the organizational structure is rock-solid and everybody in the company is unified in purpose.

The importance of those vital qualities is magnified in essential businesses and how well they serve the public in challenging times, such as during this economic downturn for the nation. The value of such businesses grows when people know they can count on those services and products at a time they most need them.  

Five Tips to Maximize PPP Loan Forgiveness 

On June 5, 2020 President Trump signed into law several critical fixes to the forgiveness terms of the Paycheck Protection Program (PPP), providing much needed relief for small business borrowers. While this is good news for loan recipients, it’s important to keep in mind these five key points for maximizing PPP loan forgiveness: 

1.     Keep Good Records

Take Advantage of What COVID-19 Has Revealed About Essential Businesses

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If investing in a franchise has been on your mind for a while, just consider what a great opportunity you have to own an essential business right now.

Many people who join franchise systems are drawn to the fact that you own your own business, but you are not alone in the venture. You have the franchisor and support staff on your side as you launch your business and confront challenges.

2020 has brought plenty of challenges, but it also has revealed some interesting information for franchise investors:

During Times of Economic Uncertainty, Brands Need to Take an Understanding Approach

Big Blue Swim School Chief Development Officer Scott Thompson encourages brands to focus on their mission, values and people amid COVID-19.

For most people, COVID-19 has had a major impact on how we interact with our families, how we work and how we think about the future.

Navigating COVID-19 Through the Lens of the Restaurant Industry

It’s no secret that the restaurant industry has been one of the most tremendously impacted industries by the pandemic. For the first time for many of us as restaurant owners, the fate of our businesses are not a result of our work or dedication to the restaurants we lead and love. This is a force greater than we could have imagined, and we are all doing our best to stay agile and adapt.